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About
Payment
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Shipping Information - Free, Time & Method
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Damaged Goods
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Return
& Refund Policy
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International Orders?
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Canadian Orders?
All of our orders are
processed through PayPal - We accept Mastercard, Visa, Discover, American Express, & PayPal.
You can also use PayPal to pay directly from your bank
account.We will
also accept personal cheques, but there we will apply a
10 Day hold on the cheque. Please contact Matt at
matt@ghilliegear.com for more information on payment
via cheque.
All payments will be
shown as "GhillieGear.com" on your credit card
statement.
PayPal
PayPal is the #1 global leader in online payment
solutions with more than 164 million accounts worldwide.
Available in 190 markets and 17
currencies
around the world, PayPal enables global ecommerce by
making payments
possible across different locations, currencies, and
languages.
You can use your credit card with PayPal as well.
We are a trusted PayPal
Merchant, and are therefore PayPal Verified. Click on
the Seal.
We offer Free
Shipping to all of our continental USA
customers.
Time:
Unlike our competitors we process your order the same
day its received, saving 24-48 hours.
Free Ground Shipping takes 2-6 days for delivery, if you
need your order delivered faster, the option is there
for you, just contact us!. Free Shipping on orders over
$60.00.
Alaska & Hawaii: Yes we do ship to
Alaska & Hawaii, though not eligible for free shipping.
Delivery times go unchanged for your order - meaning you
will get your order in the same 2-6 day time frame.
Method:
Products shipped within the United States &
internationally will be shipped with UPS - tracking &
insurance is included.
Damaged goods must be
claimed with the freight carrier. When you receive your
order, and you notice the box, or package is visibly
damaged or missing parts - make note of it, with the freight
carrier on hand or if they have already left - leave the
package as is and call the freight carrier to come and
inspect the package. Unfortunately, we are not
responsible for damaged caused by the freight carrier.
We will gladly accept
any returns or refunds on defective or incorrect orders.
Before you return the product you should contact us at
matt@ghilliegear.com with the subject line
RETURNS.
YES! We do ship
ghillie suits, emergency products, camping, binoculars,
& surveillance products internationally. We do ship
Personal Defense products internationally but only if
the products are legal in your country or territory. Unfortunately, free shipping does not
apply to your order. Shipping rates are exactly the cost
from UPS, to deliver to your door step. Standard shipping
time for internationally orders outside North America is
5 - 10 days.
YES! We do ship
ghillie suits, emergency products, camping, binoculars,
& surveillance products to Canada. We do ship Personal
Defense products to Canada but only if the products are
legal there. Unfortunately, free shipping does not
apply to your order. Shipping rates are exactly the cost
from UPS, to deliver to your door step. Standard
shipping time for orders to Canada is 2-6 days.
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